QUICK FIXES
Small Drip or Leak
If your Wellness Pod is leaking from the top, the black Aussie Tech Washer may have fallen out. Please check that the washer is inside the top of your Wellness Pod. It sits just under the screw cap at the top of the filter. This washer creates the wa
Low Water Pressure
Our high-flow shower filter is designed to prevent clogging and maintain strong water pressure. Extensive testing confirms that the filtration process doesn’t alter your flow rate, so you’ll enjoy a powerful, uninterrupted shower experience with no c
Why Is Black Water Coming From My Shower Filter?
This is a sign of a premium shower filter and is the UPAC™ (Ultra Porous Activated Carbon) flushing out during the first 10-15 seconds of use with your filter capsule. This is a normal part of the activation process and is noted on the card inside yo